| Your fee is based on the quality and completion of the job. We cannot offer a discount because the provider completed the job faster or slower than anticipated | The cleaner(s) cannot perform junk removal larger than a few regular sized trash bags, so please be sure that any large debris is removed or relocated prior to the cleaning. |
| We cannot complete any cleaning of outdoor areas, biohazards, inside machinery like dishwashers, washing machines, inside the stove hood, etc. | Please empty all cabinets and defrost all freezers prior to service with these extras, if applicable. |
| We can provide an estimate for the length of the service, however, we cannot guarantee how long the appointment will take. | The cleaner(s) will bring all necessary supplies unless you’d like them to use something specific, in which case it can be left on premises for them with instructions on how/where to use. |
| You are welcome to specify if you are only interested in booking for a finite amount of time, however, we cannot guarantee completion of the job if you are imposing a cut-off. | Please note that the cleaner(s) will not be able to bring a step stool or ladder, so if there are any extremely high or out of reach areas that you’d like cleaned, we ask that you provide a safe means of access. |
*We reserve the right to add or remove services to your booking to allow us to give the best possible service. We also reserve the right to decline a service if we feel we cannot properly meet the booking requirements or that these fall outside our policy.
CUSTOMER REVIEWS
I called today for a same day service They was very responsive and got to me really quick they meet my need and gave and did more than expect they was very detailed.
ulia did an amazing job! I was so impressed when I walked in and our place looked brand new.The house smells amazing! She got all the hard to get nooks and crannies of the tile in my bathroom. Will definitely only ask for her when I do my next booking. Amazing service!
Terrance responded quickly. They came out to remove my old furniture in just a few hours. Price was great. Did a great job. I will use this company again!!!!